Gift Certificate FAQ
Purchasing Gift Certificates
Gift Certificates are purchased just like any other item in our
store. You can pay for them using the stores standard payment method(s). Once
purchased the value of the Gift Certificate will be added to your own personal
Gift Certificate Account. If you have funds in your Gift Certificate Account,
you will notice that the amount now shows in the Shopping Cart box, and also
provides a link to a page where you can send the Gift Certificate to some one
via email.
How to Send Gift Certificates
To send a Gift Certificate you need to go to our Send Gift
Certificate Page. You can find the link to this page in the Shopping Cart Box in
the right hand column of each page.
When you send a Gift Certificate, you need to specify the
following:
- The name of the person you are sending the Gift Certificate to.
- The email address of the person you are sending the Gift Certificate to.
- The amount you want to send. (Note you don't have to send the full amount
that is in your Gift Certificate Account.)
- A short message which will appear in the email.
Please ensure that you have entered all of the information
correctly, although you will be given the opportunity to change this as much as
you want before the email is actually sent.
Buying with Gift Certificates
If you have funds in your Gift Certificate Account, you can use
those funds to purchase other items in our store.
At the checkout stage, an extra box will appear. Enter the amount
to apply from the funds in your Gift Certificate Account. Please note, you will
still have to select another payment method if there is not enough in your Gift
Certificate Account to cover the cost of your purchase.
If you have more funds in your Gift Certificate Account than the
total cost of your purchase the balance will be left in your Gift Certificate
Account for the future.
Redeeming Gift Certificates
If you receive a Gift Certificate by email it will contain details
of who sent you the Gift Certificate, along with possibly a short message from
them.
The email will also contain the Gift Certificate Redemption Code.
It is probably a good idea to print out this email for future reference. You can
now redeem the Gift Certificate in two ways:
-
1. By clicking on the link contained within the email for this express purpose.
This will take you to the store's Redeem Gift Certificate page. You will then be
requested to create an account, before the Gift Certificate is validated and
placed in your Gift Certificate Account ready for you to spend it on whatever
you want.
- 2. During the checkout process, on the same page that you select a payment
method there will be a box to enter a Redemption Code. Enter the Redemption Code
here, and click the Redeem button. The code will be validated and the amount
added to your Gift Certificate Account. You can then use the amount to purchase
any item from our store
When problems occur.
For any queries regarding the Gift Certificate System, please
contact the store by email at Info@laserscientific.com. Please make
sure you give as much information as possible in the email.
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